Frequently Asked Questions
Please find below a list of commonly asked questions at York Racecourse Centre. If you have a question that is not answered below please don't hesitate to contact us.
Why can't I stay during the races?
During racing York Racecourse Centre plays host to the stable lads and lasses of the Racecourse's equine stars, regrettably this means the centre is closed to the general public. Please click here to see a list of our 2012 closure dates.
Do I have access to a safe?
Please ask one of the team in order to use the safe in York Raceourse Centre office. Every room in the main building can be locked and is also fitted with lockable wardrobes.
Is there a telephone I can use while at the Centre?
Unfortunately there are no telephone facilities available to guests.
Are there laundry facilities available?
Yes, self service laundry facilities are available on site. Please do ask staff who can also loan you an iron and ironing board if these are required.
Are towels/bed linen provided in my room?
Bed linen is included and towels are available on request: provision of these is included in the non school party rates.
Will my party have exclusive use of York Racecourse Centre?
As York Racecourse Centre is only available to advanced booked parties we can advise you about this on an enquiry by enquiry basis. It would be normal for a large school group to be given exclusive use of the main facilities. Some smaller groups have benefitted from informally joining with another similar sized party where each has exclusive use of a floor of bedrooms. Weekend groups tend to be smaller so would usually share the Centre, though we are ever mindful of the appropiate mix of visitors.
Are staff CRB checked?
All our guest facing team is subject to appropiate CRB processes.